Tuesday, 17 January 2012

Voip Phone Systems for Small Business

By Yvonne Brixey


Voip phone systems are being used by millions of business people today. Voip phone systems use proven technology to delive high quality phone service. Voip phone systems can provide your business with many benefits.

The number one benefit of voip phone systems is the reduced cost. Voip stands for voice over internet protocol, which means that voip phone systems use your internet system to provide phone service. Thus, you don't have to pay for a different set of phone lines into your business. Your internet line is all that you need to have high quality phone service with voip phone systems. Furthermore, when your business expands and you need additional lines, no physical lines need to be installed, as would be necessary with a tradtional phone system. Increasing the number of virtual lines into your office is as simple as allocating more bandwidth from your internet connection. Modern business internet service usually has a huge bandwidth that is relatively cheap, so any additional cost should be minimal.

Another benefit of voip phone systems is that there is minimal additional hardware needed at your business. It may even be possible to have zero added hardware, if all of your phones are already voip phones. But if you have traditional phones, a small box at your office to convert the signal from traditional phones to voip will be necessary. That is all you'll need, however, as even your pbx service can be based at the office of your voip phone service provider. This is a tremendous benefit of voip phone systems for a growing business, as the pbx that connects all your phones at one office can also be used to connect phones at a second office. This will allow a call to be transferred between offices without the customer having to make a second call.

With most of the hardware for voip phone systems being located at the provider's office, maintenance on that hardware is fast, effective and cheap. If your pbx box experiences a problem, it should be simple and fast for you provider to roll your service to another box. It may even be possible to make this rollover automatic, so that there is no disruption in your service.

Voip phone systems offer many features that are only available because they are completely digital. One of these is the ability for "soft phones" to answer a call. A soft phone is software that runs on a computer. This can be another cost savings, as a simple headset can be bought for a soft phone that will be cheaper than an actual phone. This also frees up more space on an employee's desk. All the normal features of a phone are available with a soft phone, so both the employee and the customer at the other end will still have full phone service.

Voip phone systems can also provide management software that runs on your computer in order to allow you as a business owner to monitor and modify the system to your needs. This is especially useful for a growing business. In sum, reduced costs, reduced hardware, and a wide range of features make voip phone systems a big help to a small business seeking to maximize their phone service dollar.

Voip Phone Systems for Small Business




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